“The Neonatal Transport Unit was up there in no time. My wife, however, wasn’t going to let him go without her. She ended up getting discharged two hours after delivery – she should have been in the hospital for at least a day – and I didn’t hear her complain one bit. I guess you could call that the power of a mother’s love.
“The bedside manner of the Neonatal Transport team is incredible. We were very upset and concerned, and they answered all our questions. They’re very knowledgeable and experienced, and it was comforting to know that this was something familiar to them.
“When we arrived at CVMC, Cole was already there and being attended to. The hospital, too, was very accommodating. They let us stay in a vacant room so we could be nearby, and they provided us with meal vouchers. The nurses even took care of my wife; they knew she should have still been in the hospital, so they looked after her as if she were a patient. It was unbelievable.
“What really impressed me was how the Transport team kept coming back to check on Cole, just to see how he was doing. They e-mailed us to ask about his progress, even after we went home. I can’t say enough about that team and everyone we encountered at CVMC – the NICU nurses, physicians, respiratory therapists, everyone. They were just amazing.
“Cole is 20 months old now, and he’s doing great. He’s developed asthma and some outdoor allergies, but overall, he’s happy and healthy. We’re very grateful that the Neonatal Transport Unit was available to us.”