June 21, 2016 – CVMC has been recognized with the 2016 QUEST® Award for High-value Healthcare from Premier Inc., a leading healthcare improvement company, for providing outstanding patient care. Only 14 hospitals received finalist recognition for achieving top performance in any five of the six areas measured in Premier’s QUEST collaborative, including cost and efficiency, inpatient and outpatient evidence-based care, safety, patient experience and appropriate hospital use.
CVMC Assistant Vice President Michelle Lusk represented the medical center during the Premier annual Breakthroughs Conference and Exhibition on June 21, 2016 where CVMC was recognized for:
- Reliably delivering inpatient and outpatient evidence-based care
measures in the areas of heart attack, heart failure, pneumonia and surgical care at least 96 percent of the time
- Improving the hospital experience so that patients and families favorably rate their stay and would recommend the facility to others at least 76 percent of the time
- Reducing preventable harm events
- Obtaining a readmissions rate at least 11 percent less than expected
All QUEST hospitals participating in QUEST from October 2014-September 2015 were eligible for the QUEST Award.
“QUEST hospitals have set high standards in clinical excellence nationwide,” said Susan DeVore, president and CEO, Premier. “Together, they have worked to outperform in healthcare. Premier congratulates CVMC for their fantastic achievements.”
A recipient of The Joint Commission and National Quality Forum’s 2015 John M. Eisenberg Patient Safety and Quality Award, QUEST was launched in 2008 to help health systems reliably deliver the most efficient, effective and caring experience for every patient, every single time. Approximately 350 health systems volunteered to transparently share data and define a common framework with consistent measures that would continually set a top performance goal for both participants and the nation. QUEST participants have prevented more than 176,000 deaths, reduced healthcare spending by more than $15 billion and improved readmission rates by 32 percent.
Top performance thresholds were established at the top quartile of performance from a baseline period in all measures except cost of care, which was based top tercile of performance. Top performance methodology for each dimension varied depending on the unique measure calculation and methodology.
About Premier Inc. – Premier Inc. is a leading healthcare improvement company, uniting an alliance of approximately 3,600 U.S. hospitals and 120,000 other providers to transform healthcare. With integrated data and analytics, collaboratives, supply chain solutions, and advisory and other services, Premier enables better care and outcomes at a lower cost. Premier, a Malcolm Baldrige National Quality Award recipient, plays a critical role in the rapidly evolving healthcare industry, collaborating with members to co-develop long-term innovations that reinvent and improve the way care is delivered to patients nationwide. Headquartered in Charlotte, N.C., Premier is passionate about transforming American healthcare.