HICKORY, NC – May 9, 2017 – Catawba Valley Medical Center (CVMC) has been named one of America’s 100 Best Hospitals for Patient Experience by the Women’s Choice Award® for the sixth consecutive year. America’s trusted referral source for the best in healthcare. The award signifies that CVMC has been ranked within the top 100 hospitals of similar size based on number of beds.
The methodology used to select CVMC as one of America’s 100 Best Hospitals for Patient Experience is unique in that it evaluates specific Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results along with primary research about women’s healthcare preferences.
The Women’s Choice Award collects the data for the following HCAHPS survey measures and uses a weighted average to award the best hospitals for patient experience:
- Effective communication with nurses and doctors
- Responsiveness to requests for help
- Pain management
- Explanation about medications before being administered
- Bathroom and room cleanliness
- Patient recommendation rating
According to the Agency for Healthcare Research and Quality, good patient experience positively correlates to disease management, adherence to treatment plans and health outcomes.
“This hospital was awarded because it is one of the best at treating their patients the way their patients want to be treated,” said Delia Passi, founder and CEO of the Women’s Choice Award. “Hospital choice is a critical decision, particularly for women, who make over 80% of healthcare decisions. Our designation makes it easier for them to choose a hospital where they and their families are more likely to have a better experience and outcome.”
CVMC is one of 400 award recipients representing the hospitals that have met the highest standards for patient experience in the U.S. by the Women’s Choice Award.
“We are proud to once again be recognized as one of the nation’s Best Hospitals for Patient Experience,” said J. Anthony (Tony) Rose, President and CEO of CVMC. “Being included on this list for six consecutive years is a testament to the dedication of our staff who consistently provide safe, high quality care to all of our patients.”
For more information on America’s 100 Best Hospitals for Patient Experience, please visit https://www.womenschoiceaward.com/best-hospitals/