Patient Safety

Thank you for choosing Catawba Valley Medical Center to meet your hospital needs.  Although we understand no one wants to be hospitalized, our goal is to make your stay with us as comfortable and safe as possible.

To meet that goal we encourage patients and families to become active participants in their care.  Speak Up™ if you have questions or concerns.  One of the most important things you can do is come with a complete list of the medications you currently take, including any vitamins or food supplements.  If you don’t have a list, bring your medication bottles.  We need to make sure we understand medications you currently take and what they’re for.  If your medications are changed, make sure you understand why.

If you or your loved one’s condition changes rapidly, call 3911 for our Rapid Response Team.

Make sure your caregivers introduce themselves and have an identification badge.  They should verify your name and date of birth prior to providing any medication or treatment.  Do they wash their hands?  If they forget, remind them.

If you have concerns you may not be able to be an active participant in your care, ask a trusted family member or friend to accompany you during your hospital stay.

Being an active participant in your care will help improve your safety and long-term health.

SpeakUp is a registered trademark of The Joint Commission.